1 of 4
  • FREE SHIPPING WORLDWIDE

    FREE SHIPPING

  • 24/7 CUSTOMER SERVICE

    24/7 SUPPORT

  • MONEY BACK GUARANTEE

    30-DAY GUARANTEE

HEAR FROM OUR CUSTOMERS

  • Best Quality Products

    Ever-growing library of quality personalized customizations for you to show off your individuality.

  • Your Security Ensured

    Payments made with advanced encryption standards such as256-bit SSL and 2048-bit RSA

  • Best Quality Products

    Ever-growing library of quality personalized customizations for you to show off your individuality.

Frequently Asked Questions
FAQs

How to Order?

Once you’ve found an item you wish to buy, simply click the “ADD TO CART” button. Please ensure that you adhere to the instructions provided on the order page. Following the placement of your order, items will be manufactured and typically dispatched within 2-3 business days. The delivery period is expected to be 2-8 business days after the items are shipped. It’s worth noting that metal art production takes approximately 5-7 days, but the shipping duration remains the same.

What Payment Do You Accept?

We process all orders placed on our website using authorized Visa, MasterCard, American Express, and PayPal methods. When you provide your card details for a purchase, if the card is still valid and hasn’t expired, it will be pre-approved, and the charge will be applied during the processing stage.

When Will It Shipped

In case there are alternative products or items available that were not specified when you placed your order prior to shipment, a customer service representative will contact you via email with the details of your order and an estimated delivery timeframe. Furthermore, for all standard orders, you will always receive a confirmation email once your order has been shipped. Please remember to check both your inbox and spam folder when looking for email notifications.

ONCE UPON A TIME...

Our Story

In 2020, right in the heart of Saint Petersburg, Florida, my partner and I turned our love for poetry into something truly special: Heartlock Jewelry Co. We started in our own garage, with nothing more than an old printer and a dream, during the pandemic lockdown. From those humble beginnings, our little venture quickly captured the hearts of those seeking gifts that are not only beautiful, but truly meaningful.

As HeartLock Jewelry. began to grow, we realized we needed more hands to keep up with all the love and support coming our way. That’s when we teamed up with incredibly talented local moms, each one as passionate as we are about crafting gifts that stand out and make a real difference. Over time, we upgraded from that old printer to high-performance machines, using only the highest-quality materials.

Now, fast forward to January 2024, and wow—what a journey it’s been! Our talented and skilled team of moms, who truly love what they do, have shipped hundreds of thousands of gifts, and we’re over the moon with more than 7,000 five-star reviews. Our fantastic average rating of 4.8 out of 5 shows just how much our creations resonate with people.

At HeartLock Jewelry, we’re dedicated to creating gifts that aren’t just given, but felt. Every single item is a little piece of joy, designed to bring people closer and add a sprinkle of happiness to their lives. And trust me, we’re just getting started. We’re committed to making each gift as special and meaningful as the last, pouring our hearts into bringing more joy and smiles through our unique and heartfelt creations.

Victoria,
CO-FOUNDER | HEAD DESIGNER